Returns & Refunds

7-Day Hassle-Free Returns & Exchanges

We want you to love your Tevayaa purchase! If something isn’t right, you can request a return or exchange within 7 days of delivery — absolutely free.

How to Initiate a Return or Exchange

  1. Go to our Returns Portal or email us at support@tevayaa.com
  2. Once verified, we’ll arrange a reverse pickup within 24 hours
  3. Our courier will collect the product within 1–2 business days
  4. After pickup, your refund or exchange is processed within 5–7 business days

Note: Items must be unused, unwashed, and have original tags. Courier may refuse pickup otherwise.

Refund Details

  • Prepaid Orders: Refunded to your original payment method
  • COD Orders: Refunded to bank account provided during the return request

Refund Timelines

  • Refunds are initiated within 48 hours of inspection
  • Bank refunds may take 5–7 business days
  • You’ll receive an email confirmation

Questions? We're here to help.